Full time

Insurance Service Agent - Ukrainian & Russian Speaker

Empleo remoto

Publicado el: 05/28/2026

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This is a remote position.

For Applicants who are authorized to work in the US

Make Good Things Happen for Other People
Follow our proven service process to offer our existing bilingual customers the best individualized customer service and policy options from the insurance carriers IIG represents
Keep accurate information for all customers within the CRM database,adhering to company quality and compliance standards
Building relationships with clients and actively capitalizing on Referral Lead cultivation
Customer support over the phone, email or text
Email management and follow-up with calls/ emails for the missing information and documentation
Use insurance carrier’s platform & technology timely and accurately

Must speak and write the Ukrainian & Russian language fluently
Comprehension of the English language is a must (written/verbal)
Must pass background check
Must pass the Property & Casualty insurance state licensing test and obtain license; must be US based and eligible to work in the US
Customer Service Aptitude & Skills (listening, communicating, empathy and problem solving)
PC Skills including MS Office are required; having a technology-oriented attitude is a must
Higher education is a plus
Proactive team member, effective collaborator and proactive mindset is a must
Ability to effectively organize tasks, manage time, being results-driven and capable of working to tight deadlines

1. You canWork from Home orfrom office in North Royalton, OH

2. We offer a competitive pay scale. Base + bonuses

3.401KMatch

4. You will have careergrowth opportunities with International Insurance Group

5. You will become a licensed professional working in the insurance field,in one of the largest industriesin the United States

6. Paid extensiveTraining & MentorshipProgram

7.Medical, Dental, Vision Insurance(shared cost)

8. Paid Vacation Time, Federal Holidays and paid Bereavement time
9. You will be a part of awell-established, 99 employee agency which ranks* in the top 1% of agencies for great customer experience
10.You will have a voice. We consistently invite our staff to provide feedback about their work experience.
11.You will have the access to represent over 25 top insurance carriers in the industry, throughout 23 states, specializing in personal lines, life, commercial and trucking

Quiénes somos:

1,000

Empresa con alma

Idiomas

Esto es lo que nos distingue

Somos más que una agencia de seguros. Somos una comunidad construida sobre la confianza, el servicio y un compromiso compartido de proteger lo que más importa a las familias y empresas a las que servimos.

Conoce más sobre IIG

Integridad y confianza en todo lo que hacemos

Creemos en hacer lo correcto—para nuestros clientes, equipo y comunidades—incluso cuando nadie nos observa.

Un verdadero ambiente de trabajo en familia

Nos cuidamos unos a otros, celebramos los logros juntos y nos apoyamos en los retos—porque las personas son lo primero.

Nuestro propósito: Proteger el sueño americano

Ayudamos a familias y empresas a proteger lo que han construido con esfuerzo—el hogar, el sustento y la tranquilidad.

Impulsados por la fe, el respeto y la responsabilidad

Nuestros valores definen cómo servimos, lideramos y crecemos—con humildad, responsabilidad y corazón por las personas.