Full time

Insurance Sales Support Assistant

Remote Job

Posted on: 07/10/2026

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This is a remote position.

We are looking for candidates who are located in Romania or Moldova

This is a full time, US hours 8:30AM - 5:00PM EST (3:30PM - 12:00AM RO)

International Insurance Group is looking for a motivated and customer-focused Insurance Sales Support Specialist to join our team. This position is responsible for proactively contacting prospective clients, previous customers, and existing clients to identify insurance opportunities, qualify leads, gather information for insurance quotes, and schedule opportunities for our licensed agents.

The ideal candidate is friendly, organized, comfortable making outbound calls, and enjoys building relationships while providing outstanding customer service.

Key Responsibilities

Contact prospective clients who have previously requested quotes.
Reach out to former clients to earn back their business.
Contact existing customers who have only Home or only Auto insurance and offer bundled insurance quotes.
Explain the benefits of comparing insurance options with our agency.
Gather all information necessary to prepare accurate insurance quotes, including:

Personal information
Driver information
Vehicle information
Property details
Current insurance information
Coverage preferences

Enter and maintain accurate customer information in the CRM system.
Schedule appointments or transfer qualified opportunities to licensed insurance agents.
Follow up with prospects and clients as directed.
Maintain detailed notes of all conversations and activities.
Meet daily outbound call, lead generation, and appointment-setting goals.
Build positive relationships while delivering exceptional customer service.

Previous customer service, sales, telemarketing, or call center experience preferred.
Excellent verbal and written communication skills.
Comfortable making a high volume of outbound calls.
Strong organizational and time management skills.
Ability to build rapport and overcome objections professionally.
Basic computer skills and experience working with CRM software.
Ability to multitask and accurately document conversations.
Insurance industry experience is a plus but not required (training will be provided).
Bilingual (English plus Ukrainian, Romanian or Russian) is a strong advantage.

1. You canWork from Home.

2. We offer a competitive pay scale &Meal Tickets.

3. You will have careergrowth opportunities with International Insurance Group.

4. You will become a professional working in the insurance field,in one of the largest industriesin the United States.

5. Paid extensiveTraining & MentorshipProgram.

6. Paid Vacation Time, Federal Holidays and paid Bereavement time.
7. You will be a part of awell-established, 100 employee agency which ranks* in the top 1% of agencies for great customer experience.
8. You will have a voice. We consistently invite our staff to provide feedback about their work experience.
9. You will have the access to represent over 25 top insurance carriers in the industry, throughout 30 states, specializing in personal lines, life, commercial and trucking

Who We Are:

1,000

Soul Company

Languages

Here's what sets us apart

We are more than an insurance agency. We are a community built on trust, service, and a shared commitment to protecting what matters most to the families and businesses we serve.

Learn More About IIG

Integrity & Trust in Everything We Do

We believe in doing what is right—for our clients, our team, and our communities—even when no one is watching.

A True Work-Family Environment

We care about each other, celebrate wins together, and support one another through challenges—because people come first.

Our Purpose: Protecting the American Dream

We help families and businesses safeguard what they have worked hard to build—home, livelihood, and peace of mind.

Driven by Faith, Respect, and Responsibility

Our values shape how we serve, lead, and grow— with humility, accountability, and a heart for people.